Frequently Asked Questions
Everything you need to know about your next pair of boots.
How do I determine my correct boot size?
Most of our boots run true to size, but we recommend checking the specific brand's size guide on the product page. If you are between sizes, we generally suggest sizing down for leather boots as they will stretch and mold to your feet over time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn boots in their original packaging. If you need a different size or style, we provide free exchanges to ensure you get the perfect fit.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your boots sooner.
Are your boots made from genuine leather?
Yes, we specialize in high-quality footwear crafted from 100% genuine leather, including premium full-grain and exotic skins, sourced from the finest tanneries.
How should I care for my new leather boots?
To extend the life of your boots, we recommend regular cleaning with a damp cloth, followed by a high-quality leather conditioner every 3-6 months to prevent cracking and maintain suppleness.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer international shipping to more countries in the near future.